MacServ IT offers tech support with a strategic passion firmly focused on business productivity and success. Much more than IT technicians, we consider ourselves a business partner regarding Mac technology. But we know where we come from, which is why we’re also conversant in Windows PC.
A penchant for crystal-clear communication sets us apart from IT firms that gladly service short-term problems without ever asking about your long-term goals. Founder Sam Bergin earned his technology street cred by way of customer service and management gigs at Circuit City. He views MacServ IT as a partner in your company’s trek up the business mountain. With certified Mac specialists by your side, you’ll never climb (or compute) alone.
Think of us as Apple Geniuses who excel at troubleshooting hardware and understand the importance of managing expenses and running a payroll. We understand the logistical “nuts and bolts” of business success. (And you don’t have to maneuver around our crowded store; we will come to you.)
MacServ doesn’t consist of one designated Mac tech outnumbered by a mob of PC-trained IT zombies. Our technicians appreciate and understand the Mac’s intricacies, which is why it’s the platform of choice for us and our clients. Also, we have a cult-like devotion to working with other Mac enthusiasts.
We function as business consultants, not order takers. We will question WHY you think you need a particular type of software or plugin or hardware. We’ll also ask WHAT you want to accomplish with it. Yeah, we ask a lot of questions—consider yourself warned. In fact, the IT solution your employees need might be the one thing you don’t know … yet. Our consultative approach to IT is the difference between putting a Captain America Band-Aid on a three-inch gash and getting the stitches (and tetanus shot) you really need.
MacServ is a full-service IT firm. If we can’t resolve your technical issue remotely, we’ll come to you. We’re true believers of continuous, up-to-date training. All MacServ employees are certified Apple consultants. The resources available to us are the same ones used by Apple consultants nationwide.
Our knowledge, support network, and business-continuity approach to IT are all reasons why you’ll enjoy meeting us. We like to have fun, and we consider ourselves the friendliest Mac consultants on the block.