Add an Apple department to your IT company, without hiring for it.
For Windows-first IT companies and MSPs: we handle the Mac, iPad, and MDM side of a client's fleet behind your brand. Dual MDM certification and 29 years of Apple-first experience, backing you up instead of competing with you.
Your client relationship stays yours. We don't market to them directly.
Where this usually starts
If you run a Windows-first shop, this is probably familiar: a client's Apple devices are the part of the job that slows your team down.
- A ticket comes in on a Mac or an iPad, and it's not your team's specialty, so you either muddle through it or turn the job down.
- A client asks about MDM for their Apple devices, and the tools your team already knows don't quite map to it.
- One client with an all-Apple office is the account you're most nervous will ask a question nobody on your team can answer.
- Small Mac and iPad tickets pile up until billable hours go to relearning platform basics instead of the work you're actually good at.
What you get behind the curtain
We're not asking to be your whole IT department. We're the Apple depth you plug in for one part of one account, with nothing hidden about what that depth actually is.
The question every partner actually has
It's not really about MDM certifications. It's whether handing us the Apple side of an account means losing the account. Here's how we actually work with a partner.
- We work behind your brand. Tickets, calls, and the invoice stay in your name, unless you ask us to show up differently.
- We don't chase your client relationship. Our business is built on earning a partner's trust every month, not working around them.
- No lock-in on our side either. If the arrangement stops making sense for you, you get a clean handoff and your access back, no hard feelings.
- We'll teach your team the Apple side as we go, if you want that. We'd rather build you up than stay the permanent bottleneck.
How a partnership actually starts
No pitch deck, no long sales process. The first real thing you get is a straight answer on whether this makes sense for the account you have in mind.
Talk to Sam
A direct conversation about the account you're weighing: what the fleet looks like, what's actually going on, and whether this makes sense for both of us. No pitch deck.
We look at the fleet
The same outside look we give anyone before quoting anything: what's enrolled, what's exposed, what's aging. You get a plain answer before anything gets promised.
You keep the client, we handle the Apple side
Tickets and billing stay in your name unless you want it otherwise. We're the specialist you call when the job is Mac, iPad, or MDM.
Frequently asked questions
What does white-label Apple support actually mean?
Your client sees you, not us. Tickets, calls, and the relationship stay in your name unless you ask us to be visible. We're the Mac, iPad, and MDM depth working behind your brand.
Will you try to take our client direct?
No. We don't market to your client, and we don't chase the relationship. Our whole approach is built on earning a partner's trust every month, not working around them. If a partnership ever stopped feeling like that, you should walk away, and we'd expect you to.
What do you actually bring that a general Windows shop doesn't already have?
Dual MDM certification on Jamf and Mosyle, verified Apple Technical Partner status, and 29 years spent almost entirely in Apple environments. That's depth most Windows-first shops have had no reason to build.
We already have someone who “does Mac.” Why would we need this?
Plenty of shops have someone who can find their way around a Mac. Fewer carry two MDM certifications, an Apple Technical Partner record, and decades of nothing but Apple fleets. This is for the accounts where good enough isn't, or where the fleet has outgrown what one generalist can carry alone.
Do you handle Windows too, or only the Apple side?
This partnership is specifically for the Apple, iPad, and MDM side of an account. One of our own techs is as strong on Windows as the rest of us are on Apple, but we're not trying to take over your whole stack, just the part you'd rather not carry alone.
What's the actual next step?
Talk to Sam directly, no proposal first. We'll look at the account together, figure out what makes sense, and go from there. If it's not a fit, we'll tell you honestly.
Ready to stop turning down Apple work?
A direct conversation with Sam, not a proposal. We'll look at the account you're weighing and figure out honestly whether this is a fit.